Privacy Policy
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Privacy Policy
Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Singapore’s Personal Data Protection Act (PDPA).
Introduction
Welcome to nivedhamanagement. We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy describes how we collect, use, process, and protect your personal information when you use our website, contact us, or engage our cleaning services in Singapore.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
Personal Details
- Full Name
- Phone Number
- Email Address
- Residential or Office Address
Service Information
- Cleaning service requests
- Appointment details
- Property information
- Customer preferences
How We Use Your Information
We use your information for the following purposes:
- To provide cleaning services
- To respond to inquiries and bookings
- To manage customer relationships
- To improve our website and services
- To process payments and invoices
- To send service updates or promotional offers
- To comply with legal obligations under Singapore law
Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
- Service staff and cleaning teams
- Payment processing providers
- IT and website service providers
- Government authorities where required by law
All third parties are required to protect your personal data in accordance with applicable privacy regulations.
Cookies Policy
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic.
You can control or disable cookies through your browser settings.
How We Protect Your Data
We implement appropriate security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
These measures include:
- Secure website hosting
- SSL encryption
- Restricted access to personal data
- Regular system monitoring
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by Singapore law.
Your Rights
Under Singapore’s PDPA, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Withdraw consent for marketing communications
- Request deletion of your personal data where applicable
To exercise these rights, please contact us using the details below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.